This course is designed to provide participants with a general understanding of the requirements for auditing the Quality Management Systems (QMS) based on ISO 9001:2008 standard within their organization. It also teaches the participants the benefits of auditing such system, the techniques and skills needed on how to perform internal audit, and reporting internal audit results.

Course Objectives

At the end of the course, the participants will be able to:

  • Understand the fundamentals of ISO 9001:2008 (QMS).
  • Examine and/or discuss the audit requirements of QMS.
  • Understand effective auditing and the process approach.
  • Acquire knowledge and skills on internal auditing, its planning, implementation, documentation and reporting.
  • Formulate and internal audit plan and audit report.

Duration & Learning Level

Learning Level: Intermediate

Duration: 3 day(s)-

  • doodles

    Highly competent trainers


    Course materials provided


    Tutor-guided internal audit through case studies and live audit


    Tutor-guided completion of workshops and execises


    Effective methodologies used to facilitate learning


    Written Examination given to assess acquired knowledge and skills


    Certificate of Attendance provided


  • Brief Background of ISO 9001:2008 standard
  • Standard requriements of ISO 9001:2008


  • Purposes and types of auditing
  • Process-based Auditing
  • Definition of Auditing Terms
  • Characteristics, behaviors and skills of Auditor
  • Phases of Internal Audit:
    •  Audit Preparation: Assigning auditors, Developing Audit Plan, Gathering working documents, Preparing checklist
    • Audit Performance: Opening Meeting, Assessing conformance/nonconformance, Documenting noncoformities and observations, Discussing results with audit team, Closing Meeting
    • , Audit Reporting and Follow-up: Audit Report preparation, Determining corrective actions, Monitoring corrective action

A written examination shall be given after the training. Certificate of Attendance shall be issued.

  • doodlrafees

    Persons who are engaged or planning to engaged in work related to QMS


    Employees who are appointed as Internal Auditors within the organization

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