This training is an introduction for anyone involved in the development, implementation and management of a Quality Management System (QMS) based on ISO 9001:2008. This training uses practical approach of learning given by experienced ISO consultants and trainers to provide basic knowledge to an ISO 9001:2008 certified company or any individual planning to engagedin a QMS job-related activities. 

Course Objectives

At the end of the training, the students will be able to:

  • Gain awareness on the overview/backgound of ISO 9001:2008 and its requirements.
  • Define Quality Management termonologies.
  • Utilize ISO 9001:2008 as a tool for business improvement and customer satisfaction.
  • Identify QMS Clauses/requirments for the P-D-C-A Approach.

Duration & Learning Level

Learning Level: Intermediate

Duration: 3 day(s)-

  • doodles

    Highly competent trainers


    Course materials provided


    Certificate of attendance provdied

  • Brief Backgound of ISO 9001:2008 Management System
  • Purposes and Benefits of Management System
  • Features, purposes, benefits, focus and general requirements of ISO 9001:2008 (QMS)
  • Terminologies of QMS
  • Understanding the P-D-C-A Approach in QMS
  • The importance of QMS in organization improvement and customer satisfaction
  • Documentation requirements of ISO 9001:2008

A written examination after the training shall be given to measure understanding/level of awareness of participants on QMS. A Certificate of Attandance shall be issued.

  • doodlrafees

    Persons who are engaged or planning to engaged in work related to QMS


    All employees of an organization that implements or planning to implement the QMS

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